Quality Service

Providing our members with quality health care comes first

What you have to say about your care means a lot to us. Your feedback helps us continue to provide you with quality care and service. It also helps us find ways to grow and improve. Our goal is to make sure you:

  • Get quality care quickly.
  • Always have easy access to health care.
  • Are treated with respect and friendly customer service.

About Your Care

quality1

We work with our providers to give you good health care.

Learn more.

Member Rights & Responsibilities

quality3

You have rights and responsibilities.​

Learn more.

Complaints & Appeals

quality4

You have a right to file a complaint (grievance) or appeal.

Learn more.

Fraud Prevention

quality5

Molina Healthcare seeks to uphold the highest ethical standards for the provision of health care benefits and services to its members.

Learn more.