Southeastrans will no longer provide non-emergency transportation services for Molina Healthcare of Mississippi starting September 1, 2020. Effective September 1, 2020, MTM will provide transportation services for Molina Healthcare of Mississippi Members.
MTM is excited to be the new Transportation Broker for Molina Healthcare of Mississippi. MTM staff is dedicated to providing a smooth transition of Non-Emergency Medical Transportation (NEMT) for your patients that are members of Molina Healthcare of Mississippi. Attached you will find a Facility Resource Guide and a Member Spreadsheet to assist in a smooth transition for Molina Healthcare of Mississippi Members that are your patients.
Please use the attached Member Spreadsheet to provide MTM with information regarding your patients with standing orders that need transportation to your facility. It is of the utmost importance that you provide the most current information for your patients. Please note, we are requesting the time that you prefer your patients to arrive at your facility and the time that they will be ready for their return ride home. Please complete and email the Member Spreadsheet to CM-Mississippi@mtm-inc.net by August 1, 2020 to provide MTM with sufficient time to enter them into our system prior to September 1, 2020.
MTM’s Contact Center is open 24 hours a day, 7 days a week, and 365 days a year for urgent, same, or next day trips. The Trip Reservation Line is:
It is important to notify MTM of any cancellations or schedule changes as soon as you are aware of them.
It is our goal at MTM to provide excellent customer service and timely transportation to medical appointments. Your designated Community Outreach-Trainer is available to answer any questions you may have. MTM appreciates your assistance during this transition period. Our team will strive to ensure this process is as smooth as possible.
MTM is committed to partnering with medical facilities in Mississippi to ensure seamless, successful transportation delivery to Members. We want to be the best partner possible for your facility to ensure your Members are served appropriately. MTM offers several dedicated resources to your staff for scheduling rides for Members and delivering support services.
Use this Resource Guide as a convenient means for contacting MTM with your needs. It contains useful contact information for Facilities and Members to utilize.
