CAHPS® Results

Medicare CAHPS® Annual Results.

Molina’s scores for the past year are below. You can see how Molina performs compared to our target goal.

Measure / Data Element

2023

Goal

Getting Care Quickly

75

78

Getting Needed Care

77

81

Coordination of Care

87

86

Customer Service

88

90

Rating of Health Plan

84

88

Rating of All Health Care

NA

87

Getting Needed Prescription Drugs

NA

90

Rating of Drug Plan

85

87

Annual Flu Vaccine

48

74

 

Every year, Medicare evaluates plans based on a 5-star rating system. For STAR ratings, please visit Medicare Plan Finder or CMS.gov.

Molina Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, sex, age, mental or physical disability, health status, receipt of healthcare, claims experience, medical history, genetic information, evidence of insurability, geographic location.

NA = Not Available Due to Small Denominator        

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