CAHPS® Results

Medicaid Child CAHPS® Annual Results.

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.   

Measure

2022

2023

Goal

Getting Care Quickly

86.3%

83.5%

88.5%

Getting Needed Care

83.9%

81.4%

85.6%

Coordination of Care

NA

75.3%

86.5%

Rating of All Health Care

69.7%

76.5%

70.7%

Rating of Personal Doctor

74.7%

77.1%

77.8%

Rating of Specialist Seen Most Often

NA

73.1%

73.6%

Rating of Health Plan

76.6%

79.6%

73.8%


 

NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate