Alert! Disaster Information and Resources
Our thoughts are with the communities impacted by the floods. Molina Healthcare of Nebraska is here to support you. If you are experiencing an emergency, call 9-1-1 or go the hospital.
If you have any questions or concerns about your coverage, services, medications or upcoming appointments, call Member Services at (844) 782-2018 (TTY: 711), Monday to Friday, 8 a.m. to 6 p.m. CT to request case management or to access Molina’s Behavioral Health Crisis Line.
Please see below for additional information and resources that may help you during this time.
Immediate assistance: Call our 24-hour Nurse Advice line to help get the care you need day or night. Call (844) 782-2721 (TTY: 711).
Telehealth services: Access medical consultations from the safety of your home by visiting Teladoc.com/Molina or calling 1-800-835-2367 24/7.
Medication refills: If your medication was lost or destroyed due to flooding, contact your pharmacy. Early refill overrides for most medications that are temporarily available beginning June 26 for all counties listed in the Disaster Declaration along Missouri River. Please note that certain medications, such as controlled substances, may not be eligible for early refill overrides at the pharmacy.
Pharmacies can contact the Pharmacy Help Desk at (855) 619-9396 for assistance 24 hours a day.
Disaster distress helpline: Call or text SAMHSA’s National Helpline 1-800-985-5990 for 24/7 crisis counseling and support.
Safety information: Follow these guidelines from the Centers for Disease Control and Prevention to help stay safe during the flooding.
Healthcare facilities and pharmacies: Use our Provider Online Directory to find accessible healthcare facilities and pharmacies near you.
Local resources:
- 211 Nebraska: Call 2-1-1 or text your ZIP code to 898211, Monday to Friday, 7 a.m. to 7 p.m. CT for assistance. You can also download the 211 app on your mobile device, or visit ne211.org.
- American Red Cross: Call 1-800-RED-CROSS (1-800_733-2767)24 hours a day, seven days a week, or visit www.redcross.org/en/where.
- FEMA: Call 1-800-621-3326 Monday to Sunday, 7 a.m. to 10 p.m. CT.
- Heartland Hope Mission: Visit heartlandhopemission.org.
- Nebraska Emergency Management Agency: Call (402) 471-7421, Monday to Friday, 7:30 a.m. to 5 p.m. CT, or visit https://nema.nebraska.gove
- Omaha Rapid Response: Visit rapidresponseamerica.org.
- Salvation Army: Visit centralusa.salvationarmy.org/omaha.