*The files below are in PDF format 
February 2010 MIChild Provider Directory
Member Service Guide
MIChild Member Handbook (Full Copy)
Member Services Section
- Member Services Department
- Member Self Services Available Online
- Changing Your Personal Information
- Member ID Card
- Member Out-of-Pocket Cost
- Disenrollment
Provider Information Section
- Your Primary Care Physician (PCP)
- Changing Your PCP
- Medical Care After Office Hours
- Routine and Specialty Care Services
- Hospital Services
- Provider Information and Payment
- New Medical Technology
Emergency & Out of Area Services Section
- How to Obtain Emergency Care
- Out of State / Out of Area
Children Services Section
- Well Child Care and Shots
- Child and Adolescent Health Centers and Indian Health Centers
Special Programs and Services
- Family Planning Services
- Moms of Molina Program
Covered Services Section
- What is covered by Molina Healthcare
- Doctor Office Visits
- Urgent Care Services
- Ambulance Services
- Acupuncture
- Chiropractic Care
- Durable Medical Equipment and Supplies (DME)
- Diagnostic Services, Treatment and Surgical Care
- Prenatal and Post-Partum Services
- Prosthetic and Orthotic Appliances
- Therapy Services
- Skilled Nursing Facility
- Transplant Services
- Prescription Drugs
- Vision Care
- Hearing Care
- Health Education
- Federally Qualified Health Centers
Non-Covered Services Section
- Services Not Covered by Molina Healthcare
- Services Not Covered by MIChild or Molina Healthcare
Grievance and Appeal Section
- Grievance Process
- Appeal Process
- Expedited Appeal (Urgent Cases)
- External Review by the Office and Financial and Insurance Regulation
Your Rights and Responsibilities Section
- Member Rights and Responsibilities
- Protecting Your Privacy
- Notice of Privacy Practices
- Advance Directives
Fraud & Abuse Section
- How Can I Help Stop Health Care Fraud & Abuse?
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